A physicianвЂ™s rating will only be posted on the site providing he/she has a minimum of 30 completed surveys over a twelve month period. Patients are able to securely use the internet to help manage and receive information about their health. The more ratings a physician receives increases the accuracy and reliability of the results. Why donвЂ™t we see patient ratings and comments for every provider? Star ratings are based from patient responses to seven questions about care from their provider during an office visit in relation to friendliness/courtesy, clear explanation, confidence, concern, and time spent. They may also wait for more tests or information before providing their. However, we do not post comments that are libelous, slanderous, and profane or those that risk the privacy of our patients How is the providerвЂ™s patient satisfaction star rating created? After your provider reviews your results, they may add comments or contact you directly. We are committed to posting positive and negative feedback. Each year we hear back from over 45,000 patients who receive care in our outpatient centers. Our goal is to provide each patient with an exceptional experience of care. We use this feedback to improve all aspects of the clinic experience. Patients take the survey and provide comments regarding specific aspects of care. Elizabeth Physicians patients within a few days of their appointment. The electronic Medical Practice survey is mailed or emailed to all St. Today, Press Ganey works with more than 26,000 healthcare facilities. For more than 30 years, Press Ganey has been the industries recognized leader in improving the patient experience. To ensure that we are holding ourselves to the highest standards in achieving trust, satisfaction, and positive outcomes, we partner with an independent patient satisfaction company, Press Ganey. Survey comments will also be posted, unless they contain patient health information, profanity or. Elizabeth Physicians measures all aspects of the patient experience. Ratings will show when the provider has 30 reviews or more.

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